e-Governance Conference

A Digital Decade in One Year

18-20 May 2021



The year 2020 put government online services and communication capabilities to the ultimate test, having to meet the heightened expectations and increased demand. But the pandemic has also been the biggest “advocate” and accelerator for digital transformation. Governments and local authorities now have stronger political will to develop online services and raise citizens’ awareness. Related to that important questions have risen: ethical dilemmas, legal issues related to data collection and storage, privacy and trust – in other words, the emergence of digital responsibility.


A new normal is that many people are working from home, cabinets and government agencies often hold their meetings online, share documents over the Internet and it poses many questions for the government decision-makers:

  • Are the digital strategies outdated? How to keep up with the rapid change? What is the shift in the Digital Governance Models?
  • What are the good examples of combining public and private sector forces?
  • What have been the lessons learned from the rapid process of forced digitalisation?

When such digital transformation happens within one year, it also changes the plans and strategies governments have. So, what is the next normal?

  • Is the ‘digital first’ mindset here to stay? Is there a need to re-design online services and how are new services provided?
  • As trust seems to be a major challenge, particularly when citizens are suspicious of their governments, how to gain trust for using, storing, and re-using personal data online?
  • Will the digital responsibility principles help to guide governments and corporate players towards more sustainable and inclusive digital societies?
  • What are the technology trends that influence government’s digital transformation plans and strategies?

The Conference Introduction Day “e-Government Development in Practice” on 18th of May is part of the programme and presents practical aspects of digital transformation.

Virtual Expo

During the conference we are glad to welcome you at the Virtual Expo with different side tracks and meet with international and Estonian IT companies and organisations!

Conference Experience

To participate live, please convert the times in the agenda (GMT+3) to your local timezone. After the conference, all sessions will be available on demand.

The conference platform will open a week before the event and participants will receive instructions shortly before.

Registration and ticket information

Registration is mandatory for all e-Governance Conference attendees.

If you received an invitation, please use the links provided in the e-mail. The registration is considered completed after you have received a final confirmation letter from Conference Team.

  • ONLINE ticket for the public sector, NGOs and students 19,00 €
  • ONLINE ticket for the private sector 49,00 €

Register and purchase your ticket here

Please find the terms of the sale here.*
*All sales are final.

Additional information at conference@ega.ee

Who is the Conference for?

Public sector decision-makers and strategists from countries implementing national e-governance strategies

Donor organisations supporting the development of open, transparent and efficient governance practices via IT solutions

Business community developing e-governance applications and assisting governments with their implementation

Concept Note (PDF)

Main Partners




Kersti Kaljulaid
The President of the Republic of Estonia
Trond Arne Undheim
Futurist, investor, author, entrepreneur
Toomas Hendrik Ilves
Former President of Estonia
Bolor-Erdene Battsengel
Chairwoman at Communication and Information Technology Authority, the Government agency of Mongolia
Siim Sikkut
Government CIO, Ministry of Economic Affairs and Communications, Estonia
Ville Sirviö
CEO, Nordic Institute for Interoperability Solutions (NIIS)
Nicolas Ruiz
Senior Economist, OECD
Üllar Jaaksoo
CEO of Greenergy Data Centers
Riho Kurg
Head of Data Exchange Technologies, Cybernetica
Hannes Astok
Executive Director, Chairman of the Management Board
Arvo Ott
Director of e-Government Technologies, Member of the Management Board, e-Governance Academy
Linnar Viik
Programme Director of Smart Governance, Co-Founder of e-Governance Academy
Kristina Reinsalu
Programme Director of e-Democracy, e-Governance Academy
Epp Maaten
Programme Director of Cyber Security, e-Governance Academy
Annela Kiirats
Programme Director of e-Governance Training, e-Governance Academy
Merle Maigre
Senior Cyber Security Expert, e-Governance Academy
Marit Lani
Expert, e-Governance Academy
Heiko Vainsalu
Senior Expert on Technology, e-Governance Academy
Kristina Mänd
Senior Expert on e-Democracy, e-Governance Academy